![]() BPO in the Digital Age – Lessons learnt from Digital Disruptors.The Next Wave of Automation – Scaling with High Value Processes. ![]() Harnessing Predictive Analytics and AI to Improve Business Process services.The Future of Captives and Shared Services – Impact of Digital and GBS.Driving Business Transformation through Digital Platforms and High Impact BPO.The Outsourcing Institute has re-focused its annual BPO Innovations Conference on Digital Business, THE IMPACT OF DIGITAL ON BUSINESS PROCESSES & THE KEY TO TRANSFORMATION.Īttracting both business leaders & BPO executives alike, along with industry advisors, analysts & other influencers, it will be jam packed with thought-provoking discussions, case studies and compelling keynote speakers that will demonstrate how digital transformation can deliver sustained, long-term improvement and bottom-line results.
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